Terms & Conditions

We ship our goods from Finland.

Shipping within European countries 2-5 working days. 

Shipping outside of Europe may take up to 8-14 working days. 

When will my order be shipped?

Your order will be fulfilled within 2-3 business days, subject to card clearance and stock availability. 

Once we ship your order you will receive shipping confirmation via email.

Shipping fee will be added on to your order.

Note also that orders outside of the EU may be subject to customs charges. 

You can choose a shipping method on the checkout page. 

We are happy to refund any purchases within 14 working days from delivery. 

We will refund a product provided it is in original, undamaged packaging. Once we have received and accepted your return, we will make a refund of the value of the returned product. Shipping fees paid for the return are not refundable. 


Purchase outside the EU:

When returning the item you should add the shipping documents you received upon delivery, in order to avoid issues with customs. Include paperwork shipped to you with the new shipping documents placed in the slip on the outside of the package.  

Please send returns to:

WhoIsJohnny

℅ halvett  

Mariegatan 13bB33

00170 Helsinki 

Finland 


Products that are used or damaged will be returned to customers at their own cost.

If questions regarding returns please contact, 

e mail : hello@whoisjohnny.com




Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

How to order


Personal Information

All personal information you provide us with or that we obtain will be handled by WhoIsJohnny as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to WhoIsJohnny and  will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request WhoIsJohnny to delete or correct the information held about you. By accepting the WhoIsJohnny Conditions, you agree to the above.


Payment

All products remain WhoIsJohnny's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognised before confirming the purchase. 

All transfers conducted through WhoIsJohnny are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.


Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.


Additional Information


Limitation of Liability

Where applicable mandatory law does not provide otherwise, our liability is limited to direct damages and under no circumstances are we liable for indirect damages such as loss of earnings etc.

Intellectual Property Rights

The Website and all its content is owned by us or our licensors and protected by intellectual property and marketing legislation. This means that trademarks, company names, product names, images and graphics, design, layout and information on products, services and other content may not be copied or used without our prior written consent.


Waiver

We reserve ourselves for any image or typographical errors on the Website, such as errors in product descriptions, technical specifications, inaccurate prices or incorrect information with regards to whether a product is in stock. We are entitled to rectify any obvious errors and, at any time, to change or update the information on the Website accordingly.

The images on the Website are for illustration purposes only and do not guarantee to reproduce the exact number of products that you would receive at an order, nor the exact appearance, function or origin of the products.

Changes to the General Conditions

We may change these General Conditions at any time. We will then set forth the changed General Conditions on the Website and they will enter into force once you have accepted them (in connection with a new order through the Website or while browsing the Website).


Governing law and disputes

In the event of a dispute, we strive to comply with any decision by the relevant national consumer protection authorities.

Any dispute regarding the interpretation or application of these General Conditions shall be governed by and construed in accordance with the laws of the country or state where we conduct our business and shall be subject to the non-exclusive jurisdiction of the court at the place of our incorporation. “Non-exclusive jurisdiction” means that you may bring a claim against us in another jurisdiction if provided by applicable mandatory law.

That’s all! We hope that you enjoy your purchase! These Conditions were established by halvett/whoisjohnny.com 2020.

http://ec.europa.eu/justice/consumer-marketing/files/crd_guidance_en.pdf